FREQUENTLY ASKED QUESTIONS
WHEN WILL YOU GET NEW STOCK? WHY IS THE SITE EMPTY?
As you can read about on our About page, we are a small Mother / Daughter team and we are currently taking a break from website sales to focus on connecting with you at local markets. We hope to have some great New Arrivals for you online soon but until then, come see at a local market. We'll always be sure to post our upcoming events on our Instagram page - @anchornineteen
HOW MUCH DOES SHIPPING COST?
We offer flat rate fees for Economy shipping based on your total purchase price as follows:
$0-$25 = $5
$25-$75 = $10
$75-$125 = $12
$125-$200 = $15
$200+ = FREE
We do offer express shipping. Express shipping rates are calculated based on weight at the time of checkout and will vary per customer.
HOW LONG DOES SHIPPING TAKE?
We strive to ship everything out within 2 business days from your order. The shipping spped will be dependent on the shipping option you choose at checkout.
WHERE DOES MY ORDER SHIP FROM?
All orders are shipped from Jacksonville, FL
DO YOU RESTOCK ITEMS?
Yes! If there is an item you love but it went out of stock, please contact us and let us know you'd love to see it back in the store and we'll do the best we can to restock it!
WHAT IS YOUR RETURN POLICY?
You can read our entire Return / Refund Policy HERE.
Didn't find what you were looking for? Feel free to contact us at any time!